Security awareness training for universities and education institutions
Protect student and staff personal data and reduce phishing risk across a large, high-turnover campus community with training built for both academic and administrative staff.
Overview
Universities and other education institutions manage personal data for large and constantly changing populations of students, faculty, and administrative staff, alongside research data and, in many cases, payment information for tuition and fees. That scale and turnover make campuses a common target for phishing aimed at financial aid fraud, credential theft, or access to research and administrative systems. Every academic intake brings a fresh wave of accounts, and every graduation removes some, so the population being protected never stands still.
Campus culture adds to the exposure. Academic environments are open by design, run on a wide mix of personal and institutional devices, and publish staff email addresses that attackers can find with a quick search. Students in particular are inexperienced targets who respond to messages about grades, scholarships, and fees, while faculty are targeted through research, grant, and journal-related lures. Attackers localize these in Bahasa Indonesia and time them around enrollment, exam, and payment periods when volume and urgency are high.
Education institutions handle personal data under UU PDP and are increasingly expected to run structured security programs rather than one-off orientation sessions. IT and security teams that are small relative to the population they serve need a way to reach staff, faculty, and where appropriate students at scale, to keep the population current as each term changes, and to show leadership and auditors that awareness is being tested and improving over time.
Claro lets education institutions run phishing simulations and awareness training across staff, faculty, and students, with campus-relevant content and bilingual delivery in Bahasa Indonesia and English. Bulk import and directory sync handle the scale and turnover of a campus, role-based risk reporting separates administrative staff, faculty, and students, and just-in-time training turns a risky click into a quick lesson. Reporting supports leadership and audit reviews, and Claro can run as SaaS or on-premise with SSO, SCIM, and LDAP integration.
Threats this sector faces
Financial aid and tuition payment fraud
Attackers impersonate the finance office, scholarship providers, or payment portals to redirect tuition payments or harvest financial aid application data from students and families.
Fake IT or helpdesk credential resets
Phishing emails posing as campus IT or the learning management system push staff and students toward fake login pages to steal university account credentials.
Research and grant data targeting
Faculty and research staff are targeted with lures referencing grant applications, journal submissions, or collaboration requests to gain access to research systems and data.
Recruitment and admissions season lures
Around admissions and enrollment periods, attackers send fake application status, scholarship, or fee-payment messages to prospective and current students when volume is high.
Account takeover for onward attacks
Compromised student or staff accounts are used to send further phishing from a trusted internal address, spreading attacks across the campus community and beyond.
How Claro helps
Campus-relevant phishing templates
Run simulations built around scenarios staff and students actually see, such as LMS login resets, scholarship and fee notices, and IT helpdesk requests.
Coverage for a large, changing population
Manage simulations and training for staff, faculty, and students at scale, with bulk import and directory sync to handle the turnover of each new academic intake.
Role-based risk visibility
Separate risk reporting for administrative staff, faculty, and students so leadership can see where phishing susceptibility is highest and target training accordingly.
Bilingual, self-paced micro-training
Deliver short training modules in Bahasa Indonesia and English that fit around class and work schedules, rather than requiring a long mandatory session.
Just-in-time awareness
When someone clicks a simulated lure, a brief awareness page explains the red flags immediately, which is well suited to a large, inexperienced student audience.
Directory integration and flexible deployment
Keep the campus population in sync with SSO, SCIM, and LDAP, and choose SaaS or on-premise deployment to match your institution's data-handling needs.
Frequently asked questions
Yes. As long as students have institutional email addresses or another supported channel, they can be included in simulations and training, though many institutions start with staff and faculty before expanding to students.
Related pages
Multifinance & Leasing
Human risk management built for OJK-regulated multifinance and leasing companies, where agent networks, WhatsApp sales channels, and customer data create constant social engineering exposure.
Learn moreEnergy & Utilities
Human-layer defense for power, oil and gas, and water utilities, tuned to Indonesia's vital information infrastructure (IIV) expectations and the risk of phishing bridging into operational technology.
Learn moreManufacturing
Bilingual phishing and awareness training for manufacturers, focused on supplier-payment fraud, ransomware that halts production lines, and a large shop-floor workforce with mixed technical literacy.
Learn moreReduce human risk in your sector
Claro brings localized phishing simulation, training, and reporting to regulated Indonesian organizations.
Request a demo