Claro vs Mimecast Awareness Training
Mimecast Awareness Training is known for short, engaging, professionally produced videos tied to its email-security platform. Claro is an Indonesia-first human-risk platform: bilingual, compliance-mapped, multi-channel, and deployable on-premise.
Mimecast built its awareness training around engagement. Its modules feature short, TV-quality videos written by professional comedy writers, refreshed throughout the year, and paired with testing that tracks employee attitudes and knowledge over time. For organizations that already use Mimecast for email security and value a light, entertaining training style, it is an easy add-on.
The strength of that video-led approach is also its shape. Mimecast Awareness Training centers on engaging content and connects most naturally to the Mimecast email-security stack. If you need deep simulation across channels, per-user risk scoring, and local compliance evidence, a dedicated human-risk platform covers more of the picture.
Claro is that dedicated platform, built for Indonesia and Southeast Asia. It combines email, voice, and WhatsApp simulation with a GrapeJS template and landing-page builder, micro-module training, gamification, just-in-time awareness, and per-user risk scoring, and it maps reporting to OJK POJK 11/2022, UU PDP, and BSSN. Content is native in both English and Bahasa Indonesia, it integrates with Microsoft 365, Google Workspace, Slack, and Teams, and deployment can be on-premise or SaaS on the same codebase.
If entertaining video content inside the Mimecast ecosystem is your goal, Mimecast Awareness Training does that well. If you need broad simulation, local compliance reporting, bilingual content, and on-premise deployment for Indonesian regulated industries, Claro is purpose-built for it.
Side by side
| Capability | Claro | Mimecast Awareness Training |
|---|---|---|
| Indonesia and SEA localization | Purpose-built for Indonesia and Southeast Asia, from templates and lures to the reporting language auditors expect | Global platform; content localized broadly, not tuned to Indonesian regulatory context |
| Bahasa Indonesia content | Native English and Bahasa Indonesia at parity from day one, across simulations, training, and the admin console | Multi-language video content; localization is global rather than Indonesia-first |
| OJK, BSSN, and UU PDP reporting | Reporting mapped to OJK POJK 11/2022, UU PDP, BSSN, and ISO 27001, ready to hand to auditors and boards | Covers common compliance topics; not pre-mapped to OJK, BSSN, or UU PDP specifically |
| Simulation breadth (email, vishing, WhatsApp) | Email, voice (vishing), and WhatsApp phishing simulation, plus a GrapeJS template and landing-page builder | Email phishing simulation alongside its video training, tied to email security |
| Training modules | Built-in micro-module training, just-in-time awareness pages, and gamification that reward secure behavior | Distinctive short-form, professionally produced video modules refreshed through the year |
| Risk scoring | Per-tenant, per-user risk scoring that ties simulation, reporting, and training outcomes into one view | Testing and attitude tracking; risk scoring is lighter than a dedicated HRM platform |
| Deployment (on-prem or SaaS) | On-premise or SaaS on the same codebase, so regulated teams can keep data inside their own environment | Delivered as SaaS, strongest alongside Mimecast email security |
| Pricing transparency | Straightforward pricing discussed directly with our Southeast Asia team, sized to your headcount | Subscription, often bundled with Mimecast email security |
| Support and onboarding | Southeast Asia based team, in-region timezone, and hands-on onboarding in English or Bahasa Indonesia | Global support organization |
Why teams in Indonesia choose Claro
Full platform, not just video
Claro combines simulation, training, awareness, and risk scoring, so engagement translates into measurable behavior change. Entertaining content is a means to that end, not the whole program.
Indonesian compliance built in
Reporting maps to OJK POJK 11/2022, UU PDP, and BSSN, ready for local auditors and boards. Your awareness activity becomes audit-ready evidence automatically.
Bahasa Indonesia at parity
Training and simulations are native in Bahasa Indonesia, not translated video subtitles. The examples and scenarios reflect the local workplace, which lifts engagement.
No email-security lock-in
Claro works with Microsoft 365 and Google Workspace regardless of your email-security vendor. You are not committing to a broader suite to get good awareness training.
Local attack channels
Email, WhatsApp, and voice simulation reflect how Indonesian staff are actually targeted. Testing across channels keeps the program grounded in real risk.
On-premise option
Keep all data inside your own environment when regulators require it. The on-premise build is the same product as SaaS, with no reduced feature set.
This comparison reflects Claro's understanding of publicly available information as of 2026 and our own product. Competitor capabilities change over time, so verify current details with each vendor. All trademarks belong to their respective owners.
Frequently asked questions
Yes. Mimecast is strong on engaging video content, while Claro is a full human-risk platform with multi-channel simulation, risk scoring, native Bahasa Indonesia, and Indonesian compliance reporting. Teams that need more than video content, and local evidence, often prefer Claro.
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