Meet UU PDP awareness and breach-readiness expectations

Undang-Undang Pelindungan Data Pribadi, Law No. 27 of 2022, is Indonesia's first comprehensive personal data protection statute. Enacted in October 2022 with a two-year transition period that ended in October 2024, it now applies in full to any organization that processes the personal data of Indonesian individuals, whether acting as a data controller or a data processor. The law reaches domestic and, in defined circumstances, foreign entities whose processing affects people in Indonesia. It reflects a wider regional movement toward accountable, rights-based handling of personal data.

At its core the law requires organizations to implement appropriate technical and organizational measures to keep personal data secure and to demonstrate that those safeguards actually operate. Accountability is central: it is not enough to have a policy on paper, you must be able to show that controls are applied and effective in practice. Data subjects are given defined rights over their information, and organizations are expected to process data lawfully, transparently, and for legitimate purposes. Governance, documentation, and evidence sit at the heart of the regime.

Breach response is a specific and time-bound obligation. When a personal data breach occurs, organizations are required to notify affected data subjects and the supervisory authority within 3 x 24 hours, which is 72 hours. Meeting that window depends on fast detection, clear internal escalation, and a workforce that recognizes and reports suspicious activity quickly. Because phishing and social engineering are among the most common triggers of a reportable incident, the ability of employees to spot and report an attack directly shortens detection time and supports the notification duty.

Non-compliance can attract administrative sanctions, with exposure reported to reach up to 2 percent of annual revenue, alongside additional consequences for the most serious violations; the precise exposure for any organization should be confirmed with qualified counsel. This page is general information and not legal advice, and consulting counsel is recommended before relying on any interpretation. Claro supports the human-layer controls the law expects, including awareness, simulation, and breach-reporting readiness, but Claro alone does not make an organization compliant. Compliance depends on the full set of legal, technical, and organizational measures you put in place.