Security & Trust

Enterprise security,built in from day one

Claro protects the data you trust us with using the same standards we help you enforce. Encryption, isolation, and on-premise control are the foundation, not add-ons.

How we protect your data

Encryption at rest and in transit

All personal data is encrypted at rest with AES-256-GCM using per-tenant keys, and every connection is protected with TLS in transit.

Strict tenant isolation

Every record is scoped to a tenant. Row-level isolation keeps each organization's data fully separated, enforced on every authenticated request.

On-premise or private cloud

Deploy Claro entirely within your own infrastructure for full data residency and control, a common requirement for Indonesian banks and government bodies.

Role-based access control

Granular roles ensure people can only see and do what their job requires, from super admin down to individual learner.

Audit logging

Security-relevant actions are recorded in audit logs with sensitive values encrypted, so you can always answer who did what and when.

Privacy by design

Personal data is minimized, and per-user erasure plus crypto-erasure let you honor data subject rights under UU PDP and GDPR.

Data handling and residency

Data residency

Choose on-premise or a region that meets your residency obligations. Your data stays where you need it to.

Crypto-erasure

Deleting a tenant's encryption key renders all of that tenant's personal data permanently unreadable, a clean mechanism for the right to erasure.

Per-user erasure

Individual data subject erasure anonymizes a single user's personal data while preserving the integrity of your program records.

Retention controls

Configurable retention policies let you keep data only as long as you need it, aligned to your compliance posture.

Want the full security detail?

Our team can walk through architecture, deployment, and data handling for your environment.

Talk to our team